Privacy Policy
Welcome to Community Homestay Network (referred to as "we," "us," or "our"). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.
Information We Collect
1.1 Personal Information: When you use our website or services, we may collect personal information you provide us, such as your name, email address, phone number, and payment details.
1.2 Non-Personal Information: We may also collect non-personal information about your use of our website, such as your IP address, browser type, operating system, and browsing behaviour.
1.3 Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to store information. You can turn off cookies through your browser settings, but this may affect the functionality of our website.
How We Use Your Information
2.1 To Provide Services: We use your personal information to process bookings, manage your account, and provide you with the services you request.
2.2 To Communicate with You: We may use your contact information to send you updates, promotional materials, and other communications related to our services. You can opt out of receiving marketing communications at any time.
2.3 To Improve Our Website: We use non-personal information to analyse website usage and improve our website's functionality and user experience.
2.4 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
How We Share Your Information
3.1 With Homestay Hosts: When you make a booking, we share your personal information with the relevant homestay host to facilitate your stay.
3.2 With Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services. These providers are obligated to protect your information and use it only for the purposes it was shared.
3.3 For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit.
Your Rights
5.1 Access and Correction: You can access and correct your personal information. You can update your account information by logging into your account or contacting us.
5.2 Deletion: You have the right to request the deletion of your personal information. We will take reasonable steps to delete your information, except where we must retain it for legal or business purposes.
5.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at:
Email: [email protected]
Address: Community Homestay Network, Kathmandu, Nepal
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.